Library communities putting forward their best face

“One of the best things the Vermont Department of Libraries has done is to make sure every library in Vermont has a fixed and memorable email address that either forwards or links to an easy to use webmail interface.

They have had this for years and it’s done a lot to help libraries stay connected and feel like part of the larger library system, even when they’re up a mountain serving 600 people.

I’m not usually one to jump on the “technology builds community” bandwagon, because I think there are certain irreplacable virtues to face to face interactions. However when done properly and effectively, technology can help support communities that are already built, and help them put their best face forward.”

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