Making good use of digital library content and services

The changes described here are but a few of those that have occurred over the past few years in the information center of one research organization, where utilization of digital technologies, and increased access to digital resources and services have made the corporation more efficient, productive and competitive. The skills of information center staff have been leveraged to improve the corporation's "bottom line," and that has benefited the corporation's work force as well as its clients

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